State Farm® Insurance Agent Ramona Suggs-Winrow

"Great service, I've been working with Ramona and Nina for almost 8 years and they have been always helpful and willing to assist with that extra required in some cases.. Nina is great and always guided me through the process of getting insurance and adjust it with 3 different vehicles and my house.. Also helped my brother and do far we're really happy with them.."

"Ramona has been our agent for over 30 years. We have had excellent service consistently on our auto and home insurance claims. All three of our adult children are also insured with her. Ramona and Nina are very responsive. We referred several others to her office and they feel the same way. We highly recommend."

"I cannot recommend Ramona's office enough! She and her staff are kind people who do everything they can to help their customers understand their policies down to the smallest details and answer even the toughest questions to the best of their ability. Insurance can be a difficult thing to understand and can be frustrating as a customer at times (extremely so in some cases, I can confirm!), but I know I can trust Ramona's office to help me navigate through to get exactly what I need. This office is the sole reason I went to State Farm when I got my own auto policy. Having seen how Ramona runs this office for the past 5+ years, I can guarantee they would never be dishonest to their customers nor would they ever attempt to pull the wool over anyone's eyes. If I have ever had questions or concerns about anything on my policy, how I was billed, or the status of any and all discounts, I went to them first to get a better understanding of what was going on. Ramona and her staff do everything in their power to make sure you're not only getting the best policy you can for both your needs and your budget, but want to be sure you are not missing a thing. Something on my policy will be changing? They let me know. Something happened to a discount? I get notified. I highly recommend bringing your business here for staff that genuinely care about insurance and how to make sure your needs are being more than met. Ramona is a wonderful person, her staff is incredible, and you could not be in better hands."

"I have worked with them for over 10 years. Have all my cars and houses insured with them. I usually get to talk to them when I call or receive a call back shortly. Nina has been great in helping me with mutiple insurances, bonded titles and rental property insurances. Super quick turnaround when needed. Again if u thinking SF these guys have been thr for me. Thanks Ramona and Nina."

"I called this location for a quote. I am already a State farm customer and inquired about the process of moving from state to state. I was told they would be in touch with rates. A week or so later, I got a bill in the mail with a rate increase of over $600. I never received a policy, a notice of rate change, nothing. Come to find out this rate included multiple coverages that are not even on my policy now!! #ScamMuch When I reached out to find out how I had been enrolled in something I never agreed too, Ramona advised me that they are cancelling the transfer and dismissed my complaint as if I'm insane for expecting to have been notified about the changes before they proceeded to send a bill. Bottom line, avoid this location and their morally questionable procedures!! I will be switching companies due to this experience."

"Her staff is very rude. If you have lots of money want to loose them in the form of the insurance no one can be do better than them. I have never got a chance to talk with Ramona. Their will not respond immediately unless your message has some content that make them money.Any help regarding other facts they will not respond immediately. I had very bad experience. Will never choose this agent next time."